Our Technical Service Agreement provides our customers with a constant and professional level care for the entire IT infrastructure which ensures fast response times in emergency situations.

As part of the technical service agreement we provide the following:

  • Diagnosis and maintenance of software, hardware and networks
  • Maintenance and the provision of services also at customer premises
  • Repair and configuration of software and IT hardware
  • Removing Malware
  • Technical service of other IT equipment
  • Optional availability of substitute equipment during repairs

Learn more


We invite you to contact us. If you need specific information, please contact us by phone or write directly to the selected department.

We are at your disposal.

Our employees hold certificates such as:
  • IBM Storage Sales V. 7
  • IBM Storage Sales V. 8
  • IBM System p Solutions Sales
  • Power Systems Sales for AIX and Linux
  • p5 and pSeries Technical Sales Support
  • eServer p5 and pSeries Administration and Support for AIX 5L V5.3
  • High End Tape Solutions, Version 4
  • High End Tape Solutions, Version 5
  • High End Disk for Open Systems, Version 1
  • Storage Networking Solutions v2
  • IBM Certified Technical Sales Specialist – Power Systems with POWER7 and AIX – v1
  • IBM Certified Deployment Professional — Tivoli Storage Manager V5.3
  • IBM Certified Deployment Professional — Tivoli Storage Manager V6.1
  • IBM Certified Storage Administrator – IBM Tivoli Storage Manager V5 Administration
  • IBM Tivoli Storage Manager Technical Sales Mastery v1
  • IBM Lotus Notes & Domino v7 Technical Sales Mastery v1
  • IBM WebSphere Portal Technical Sales Mastery v1
  • Supporting IBM N Series for Storage Architects
  • VMware Certified Professional VCP-310
  • VMware Certified Professional VCP-410
  • VMware Sales Professional
  • VMware Capacity Planner
  • Certified System Administrator for Solaris 10 OS
  • Certified System Administrator for the Solaris 9 Operating Environment
  • Certified Network Administrator for the Solaris 9 Operating Environment
  • NetApp Data Protection Solutions
  • NetApp Storage Networking